Support again
Bruno is out of the office, the one handed man is at home trying to move the fingers from time to time. So, I am here again supporting the customers. It’s nice to rememeber the old times, but it’s not that nice to live the old times again. I still cannot find the way to tell a customer that it’s not the product’s fault, so I keep saying “Ok, you are right, I understand you, Yes, indeed”. It’s been a long time since I last used these expressions, but it’s seems i didn’t lose the skills xD.
And there is one more thing that I don’t understand. How come you buy an antivirus product just to have a good looking product? I can’t understand how these persons are more concerned about how the product looks than about what the product does. What if a virus enters in your computer? How would you react then? Anyway, I’m quite surprised with the customers today 
.
So I hope Bruno will be ok soon and I hope this week finishes soon and I get to finish all the tasks I have for this week for the university. I still think that Pompeu Fabra su**s big time, but what I study is very interesting. It’s like Romania, so nice if it weren’t for the people…
And yet you’re lucky that u weren’t here yesterday… I’m pretty sure it’s weather’s fault, or Christmas, or something, that people is so sensitive these days and, when it comes to customers, you find them worrying more about the lookings than the workings.
OMG I’m also hoping these week finishes soon and Bruno gets ok and he comes to work again and I can get my oh so desired holidays
David
29 Nov 06 at 13:48
Ups; big mistake! Not “these week” but “this week”, of course
I’ll go to hell for this :’( xD
David
29 Nov 06 at 13:49
At least I can write!! (yes, from our brand new iMac :>)
It takes a lot of time to write something with only one hand… but here I am! And I will be at work on monday, so don’t worry, they will take my bandages off and I should be able to move the left hand again and do ordinary things like to fasten my belt and so on…
Anyway, i’m pretty sure that this customer thinks that software is like fashion and they install programs according to his wallpaper or icon set or something like that.
So, guys, keep up the good work at the office and wait for me!
Bruno Heras
29 Nov 06 at 15:18